The concepts of trust (truth and reliability between individuals) and psychological safety (freedom to share opinions and ideas within a team) seem to be everywhere right now. Everyone wants to be nice to their team mates right? But if we are too nice, we might not say what needs to be said, contribute ideas, disagree with consensus and hold each other to account. The result is a happy team that doesn't deliver their potential. Strong trust and psychological safety build the tight rope between delivery and kindness.
If you would like to know more about trust and psychological safety, please get in touch (btw, no elephants were harmed in the creation of this graphic).
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